by Denis Campbell
United Airlines flight 921 was the outbound on 21 May. The crew was London-based, cheerful, helpful and the flight comfortably uneventful. UA 922 on 29 May was the return leg led by a US-based crew: surly, arrogant, griping, worrying aloud about job losses, lacking in decorum, full of silly and rigid rules, ridiculously [...]
Tag | PC World
UA Transatlantic, Pass then Fail!
Posted on 31 May 2009 by Denis Campbell | Comments (5) | Tags: 1st class, BA, BMI, BOAC, bring your A game, BT, buh bye, business class, dead head crew, disdain and contempt, Facebook, Heathrow, KLM, London-based crew, Pass then Fail, PC World, poor service, Tesco, Twitter, united, United Airlines, US-based crew, Washington
Another Call to Arms Against Crap Service
Posted on 30 December 2008 by Denis Campbell | Comments (0) | Tags: Against Crap Service, are you expected to read the page for Xmas conditions, Call to Arms, carpel tunnel ailing business partner, clicked ‘next day’ delivery because that was when we ne, connected me to somewhere into deepest India, could not speak to a supervisor, Denis Campbell, Dixons, DSG International, fear of haemorrhaging more through bad attitudes, God help you trying to find relief if you don’t read th, had a PC World business account for a couple of years, he asks the magic question, I feel like Daffyd in Little Britain, if placing an order 5-days AFTER Christmas on the secon, If retail times are tough why do lackadaisical service, it was there for folks rushing before Christmas to get, it’s all just more material, I’m the only American in the village, Mr. Wonderful comes on the line, my letter to John Browett CEO of DSG, needed an ergonomic keyboard and mouse, Not in the UK, not part of the same company?, paid extra for this ‘Next Day’ delivery, PC World, put their top sales and service people on the case, sales projected to fall 10% or more in the 1st Quarter, the one that raises blood pressure 50 points, There’s nothing I can do you ordered on the Web, they would just say the same thing anyways, think the Christmas ‘period’ extends through the 5th of, very long paragraph of text explaining what Xmas period, Web and store competitors?, Web shopping, what do you want me to do about it?, would you expect it to still be in affect or assume the, you have seen me write to BT Ben and Sir Terry Tesco ab, you know it
By Denis Campbell
If retail times are tough, why do lackadaisical service and sales people have gainful employment in this or any country? You would think with sales projected to fall 10% or more in the 1st Quarter, companies would put their top sales and service people on the case for fear of haemorrhaging more through [...]
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About The UKProgressive
UK Progressive began during the 2008 US Presidential Campaign. It replaced two blogs: "Outside the Boundaries" (dedicated to US/UK Politics and Business) and "Fire the Guru!" an expose of charlatans in the Mind Body Spirit business. It was briefly known as The Vadimus Post from the Latin 'Quo Vadimus' or 'Where Are We Headed?'
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