by Denis Campbell
United Airlines flight 921 was the outbound on 21 May. The crew was London-based, cheerful, helpful and the flight comfortably uneventful. UA 922 on 29 May was the return leg led by a US-based crew: surly, arrogant, griping, worrying aloud about job losses, lacking in decorum, full of silly and rigid rules, ridiculously [...]
Tag | disdain and contempt
UA Transatlantic, Pass then Fail!
Posted on 31 May 2009 by Denis Campbell | Comments (5) | Tags: 1st class, BA, BMI, BOAC, bring your A game, BT, buh bye, business class, dead head crew, disdain and contempt, Facebook, Heathrow, KLM, London-based crew, Pass then Fail, PC World, poor service, Tesco, Twitter, united, United Airlines, US-based crew, Washington
















































